Whoa – I did not expect that. On a side thread about keto dieting, I stumbled upon an answer to a question I’ve been asking ever since the late 90s. In three paragraphs, a justifiably-angry Redditor outlines what’s wrong with every user community ever.
This doesn’t just apply to people on /r/keto, or Reddit. Forum trolls are a thing no matter where you go. User communites are designed to support an interest, and the benefits of welcoming new members should be self-evident. Not so, in the day and age of trolling. As the Redditor brings out, working for the greater good seems to be in decline, and toxic behavior leaves many communities with a bad name, as people leave discouraged, and defeated.
But you already know this.
This isn’t another point-at-the-problem post. God knows you’ve seen a ton of those. The real question we should be answering is, how do you avoid this behavior? How do you pull back from this reality? Good user communities are good tribes, and good tribes come from good tribal leadership. Let me share this Ted talk on Tribal Leadership with you, and I hope you find it useful in your community-building activities.